PRIVACY & COOKIES POLICY

In compliance with the provisions of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (hereinafter LOPD) and Royal Decree 1720/2007, of 21 December, approving the Regulations for the development of the LOPD (hereinafter RDLOPD) PREPARADOS NATURALES EL PAELLER SL. (hereinafter EL PAELLER) wishes to inform the user of the website policy regarding the processing and protection of personal data of those who voluntarily communicate via email with EL PAELLER, complete data collection forms, make an online purchase or use any other service on the website that involves the communication of personal data to EL PAELLER.

EL PAELLER informs the user of the Website that this privacy policy contains all aspects related to the processing of personal data that EL PAELLER, as the party responsible for the Website, carries out through the Website. If the user – after reading this document – continues to use the services, he/she will be expressly accepting this privacy and personal data processing policy. Otherwise, the user must leave the website.

Likewise, the user is informed that these conditions shall be subsidiary to any other conditions on the same subject that are established on a special basis and are communicated to the user without limitation through the registration forms, contracting conditions or conditions of the particular services, these policies being complementary to the above in that which does not contradict them.

The user is informed that any processing of personal data will be under the scope of application of the legislation in force in Spain on data protection established by the LOPD and its complementary and development regulations.

For these purposes, personal data shall be understood to be any information concerning identified or identifiable natural persons – including e-mail data and/or IP address in the event that they unequivocally identify the interested parties – and by user, any identified or identifiable natural person who communicates their personal data to EL PAELLER by e-mail, filling in data collection forms, making an online purchase, using any service on the Website that involves the communication of their personal data to EL PAELLER and/or any other form of communication of data to the aforementioned entity.

2. Identification of the company name of the person responsible for the file.

EL PAELLER informs the user of the website of the existence of several processing and personal data files whose responsible is PREPARADOS NATURALES EL PAELLER SL (EL PAELLER) with registered office at Calle Francisco Mañez, 16 46380 Cheste – Valencia (Spain), where the personal data that the user communicates to EL PAELLER are collected and stored.

3.Purposes for which the personal data is used

Users who access the EL PAELLER website are not obliged to provide personal information in order to use the site; therefore, any communication of data for these purposes will be because the user has voluntarily decided to browse or use the services on a personalised basis.

However, EL PAELLER also has, in particular and without limitation, forms for requesting personal data for users to join particular services of the website such as pre-registration for the completion of an online purchase as well as those forms provided during the online purchase made by a user necessary to carry out the management of the same.

In this regard, in particular and without limitation, in the event that the user is interested in accessing particular services subject to prior registration, he/she must complete the personal data request forms or other means for the user to access the particular services offered on the website in each case. Notwithstanding the provisions of these terms and conditions, in the aforementioned cases, the data processing terms and conditions established and communicated to the User by EL PAELLER through the registration forms, online purchase terms and conditions and/or the terms and conditions of the specific services shall apply in preference in each case, and these policies shall be complementary and of subsidiary application to the aforementioned insofar as they do not contradict each other.

EL PAELLER generally does not request specially protected user data, which is understood to be data related to race or ethnic origin, religious beliefs, criminal record, physical or mental health or sexual orientation in accordance with articles 7 and 8 of the LOPD. In the event that the processing of any of the aforementioned personal data is required and necessary, EL PAELLER shall request the express consent of the user to collect and use this information, providing prior, unequivocal and express information about the purpose of the collection and processing of such information.

4. Information and consent

If you do not have any legal relationship with EL PAELLER, you should be aware and informed that sending an e-mail to EL PAELLER – to the e-mail addresses published in the “Contact” section – and providing EL PAELLER with any other personal data by any means implies that you have given your free, unambiguous, specific, informed and express consent for EL PAELLER to process your personal data.

This data processing may be carried out – without limitation and by way of example – for the following purposes: if the user contacts EL PAELLER to make enquiries or request information, such data processing shall be carried out in order to attend and answer the communications received and send the requested information to EL PAELLER; if the data is provided to make an online purchase, the data will be processed to manage the purchase, which includes authenticating the identity of the user, processing the order, collection of the price and delivery of the product, as well as any purposes arising directly or indirectly from the completion of an online purchase through the website www. elpaeller. com, all without prejudice to the fact that this information will be specifically indicated in the Special Conditions of Contract and in the data request forms used for this purpose; when the user expressly agrees to receive the EL PAELLER Newsletter and commercial communications relating to products marketed by the entity, their data will be processed to manage the sending of the same as well as the possible revocation of the user’s consent, opposition to treatment or cancellation of the service; finally, when the user uses the applications provided on the website, his/her data will be processed in order to allow him/her to participate in the games, animations and similar services provided through the aforementioned applications.

In accordance with the above, if you do not agree to EL PAELLER processing your data, you must refrain from communicating or submitting your personal data to EL PAELLER by browsing the Website anonymously.

Personal information shall only be used for limited purposes, such as those set out above and/or, without limitation, those that are unequivocally informed prior to the collection and processing of the data of the interested party.

As part of the provision of the services and content offered through the Website, EL PAELLER may at some point request personal data from the Website User by means of forms or other means. In such cases, EL PAELLER shall include an informative notice on the data collection form, indicating all the conditions for processing personal data in accordance with article 5 of the LOPD, such as the mandatory or optional nature of the response to the questions asked, the consequences of obtaining the data or refusal to provide them, the purposes of the collection, any possible transfers that may be made, and, where appropriate, requesting consent for the processing of personal data that may be carried out. Likewise, those services that have specific conditions shall include the corresponding informative text of the conditions that specifically regulate the use of the service. The present policies will always be complementary and subsidiary to the informative texts indicated insofar as they do not contradict them.

5. Identification of the recipients with respect to whom EL PAELLER intends to transfer or disclose data

EL PAELLER only intends to transfer or communicate data that, in accordance with article 11.2.c. of the LOPD, it must do so in order to fulfil its obligations to the Public Administrations in cases where this is required in accordance with the legislation in force at any given time and, where appropriate, to other bodies such as the State Security Forces and Corps, Judges, the Public Prosecutor’s Office, the Courts, the Court of Auditors or the Ombudsman.

In the event that the user makes an online purchase through the website, EL PAELLER may transfer your data to third parties necessarily involved in the management of the purchase in order to properly manage the entire purchase process, such as banks involved in the collection of the price of the product, courier companies and any other third parties that necessarily, directly or indirectly, intervene in the management of the online purchase. To do this, EL PAELLER expressly inform the recipients of their data and the purpose of communication in the user registration form itself and in the Special Conditions of Contract and legal texts that regulate it. If the user does not agree with the proposed transfer of data, he/she should refrain from making any online purchase.

Likewise, EL PAELLER informs the user that any other transfer of data to be made, will be brought to his knowledge when so provided by the Data Protection Act, informing him expressly, precisely and unequivocally of the recipients of the information, the purpose for which the data will be used, and the nature of the data transferred, or where appropriate when the Data Protection Act so provides, the user’s unequivocal, specific and informed consent will be requested beforehand.

6. Other recipients of information

EL PAELLER warns the user that this entity is only responsible for and guarantees the confidentiality, security and data processing in accordance with this policy, with respect to personal data collected from the user through this website and shall have no liability whatsoever for the processing and subsequent use of personal data that may be made by third party service providers of the information society that may access such data in connection with the provision of their services or the exercise of their activity.

Third-party information society service providers shall be understood to be – without limitation – those natural or legal persons that provide the following services: (i) Transmission by a communication network of data provided by the recipients of the service. (ii) Access services to the aforementioned network. (iii) Data storage or hosting services. (iv) Provision of content or information.

Likewise, EL PAELLER is not responsible for any data processing carried out by third parties that establish hyperlinks to EL PAELLER or those responsible for those to whom EL PAELLER refers users of its website via hyperlinks.

8. Data of minors or persons under the legal age of majority

Likewise, if the user is under fourteen (14) years of age or incapable, EL PAELLER warns of the need to have the consent of their parents, guardians or legal representatives for the communication of their personal data to EL PAELLER, so EL PAELLER requests that they refrain from using the email service and not register for any EL PAELLER service or application without the consent of parents, guardians or legal representatives, and EL PAELLER shall not otherwise be liable for the actions of minors or incapable persons. Information regarding the making of an online purchase through elpaeller.com by minors is available in the Specific Terms and Conditions of Contract.

9. Updating of data

You are the sole source of information about your personal data, so EL PAELLER asks you, in order to keep your data updated and up to date at all times in accordance with the principles of the LOPD, to communicate any changes to them according to the procedure established in the section relating to the exercise of rights of access, rectification, cancellation and opposition.

10. Exercising the rights of access, rectification, cancellation and opposition of data

EL PAELLER informs users of the possibility of exercising their rights of access, rectification, cancellation and opposition by means of a written request addressed to EL PAELLER at the following address: Calle Francisco Mañez, 16 46380 Cheste – Valencia (Spain) or the address that replaces it and is communicated in the General Data Protection Register. To this end, the interested party must send EL PAELLER the written communication indicating the request or right being exercised together with a copy of their ID card or legally valid document proving their identity.

11. Security measures adopted in relation to the processing of personal data

EL PAELLER informs the user that, in accordance with the provisions of the LOPD and the RDLOPD, it has adopted the necessary technical and organisational measures to guarantee the security of personal data and prevent its alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or from the physical or natural environment, and that it will only record personal data in files that meet the conditions set out in the aforementioned Regulation with respect to their integrity and security and those of the processing centres, premises, equipment, systems and programmes. Likewise, EL PAELLER guarantees the User that it will comply with its duty of professional secrecy with respect to the User’s personal data and its duty to protect it.

12. Recommendations to Users

EL PAELLER recommends that Users use the latest versions of computer programs for Internet browsing, given the incorporation of greater security measures.

EL PAELLER also recommends that Users use the security mechanisms available to them (secure web servers, cryptography, digital signature, firewall, etc.) to protect the confidentiality and integrity of their data to the extent necessary, given that there are risks of identity theft or breach of communication.

EL PAELLER reminds users that the Internet is not secure. However, various means exist and are being developed that allow you to improve the protection of your data. Therefore, please use any means available to you to protect your data and your communications, such as legally available encryption for confidential e-mail and access codes for your own PC.

EL PAELLER warns users that whenever they provide personal information over the Internet via e-mail, newsgroups, discussion forums, etc., they should be aware that such information may be collected and processed for purposes not intended by users, and EL PAELLER therefore recommends that users inform themselves about the privacy and confidentiality policies of the online sites they visit.

EL PAELLER cautions users to be aware that, unless they employ encryption mechanisms, e-mail on the Internet is not secure. E-mail messages and discussion forums may be subject to forgery and impersonation, and this should be taken into account whenever they are used. If you do not wish to publish your e-mail address, you should configure your browser so that it does not leave your e-mail address on the web servers you access.

Finally, EL PAELLER warns of the importance of reading, understanding and accepting the Special Conditions of Contract prior to making an online purchase.

13. Updating of policies

EL PAELLER will occasionally update this privacy and personal data processing policy for Website Users.

Any changes to this policy will be published and posted on the EL PAELLER website and in the policy itself, taking into account the user that the processing of data provided to EL PAELLER will be governed by the policies and conditions of data processing in force and published at the time you have provided your personal data to EL PAELLER without prejudice to the preferential application of specific legal texts to that effect such as informative texts inserted in coupons and data collection forms and in the conditions of particular services.

In any case, it is the User’s responsibility to periodically access EL PAELLER’s published privacy policies in order to be aware of the latest version at all times.

EL PAELLER reminds users that if they continue to use the Website’s services after reading this document and provide EL PAELLER with their personal data, they are expressly agreeing to this privacy and personal data processing policy. Otherwise, EL PAELLER shall refrain from using the Website’s services and content in such a way as to communicate personal data to EL PAELLER, and users must browse the Website anonymously.

14. Contact information

EL PAELLER welcomes any comments you may provide in relation to this privacy and personal data protection policy. You may contact EL PAELLER by electronic means or by post at the address shown below for this purpose or to make any queries in relation to this Privacy and Personal Data Protection Policy.

hola@elpaeller.com.

PREPARADOS NATURALES EL PAELLER SL Calle Francisco Mañez, 16 46380 Cheste – Valencia (Spain)

COOKIES POLICY

At elpaeller.com we use cookies in order to provide a better service and give you a better browsing experience. We want to inform you clearly and precisely about the cookies we use, detailing below what a cookie is, what it is used for, what types of cookies we use, what their purpose is and how you can configure or disable them if you wish.

To ensure that the website is being well managed and to facilitate better navigation within the website, both elpaeller.com and the web service provider(s) may be using “cookies” (short text files stored in the user’s browser) or “web beacons” (electronic images that allow the website to count the number of visitors and users who have entered a particular website and to access certain cookies) to store and aggregate information. THE PAELLER may use these tools to track information on its systems and identify categories of Web users by such things as IP addresses, domain, browser type and pages visited. This information is reported to the EL PAELLER Webmaster, who uses it to analyse the number of visitors and users of the different areas of the site and thereby ensure the usefulness of our site as a source of useful and effective information.

Both cookies and web beacons store personal information such as names or e-mail addresses. Most browsers allow users to refuse cookies. It should be noted that in specific circumstances, visitors and users whose browsers do not allow the use of cookies may be denied access to certain parts of our site.

What is a cookie and what is it used for?

A cookie is a small file that is stored on the user’s computer, tablet, smartphone or any other device with information about navigation. The set of cookies of all our users helps us to improve the quality of our website, allowing us to control which pages are useful, which are not and which can be improved. Cookies are essential for the functioning of the Internet, providing countless advantages in the provision of interactive services, facilitating the navigation and usability of our website. Under no circumstances can cookies damage your computer. On the other hand, the fact that they are active helps us to identify and resolve errors.

What types of cookies do we use?

Depending on the entity that manages them:

First-party cookies: These are those that are sent to your computer from our own equipment or domains and from which we provide the service you request.

Third-party cookies: These are those that are sent to your computer from a computer or domain that is not managed by us, but by another collaborating entity. For example, those used by social networks, or external content such as Google Maps.

Depending on the length of time they remain activated:

Session cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the website, so that none of them remain registered on the hard drive of your computer. The information obtained through these cookies is used to analyse web traffic patterns. In the long run, this allows us to provide a better experience to improve the content and facilitate its use.

Persistent cookies: these are stored on your hard drive and our website reads them each time you visit our site. A persistent website has a specific expiry date. The cookie will stop working after that date. We generally use these cookies to facilitate the purchase and registration services.

According to their purpose:

Technical cookies: These are those necessary for browsing and the proper functioning of our website. They allow, for example, to control traffic and data communication, access restricted areas, carry out the purchase process of an order, use security elements, store content to be able to broadcast videos or share content through social networks.

Personalisation cookies: These are cookies that allow you to access the service with predefined characteristics depending on a series of criteria, such as language, the type of browser through which you access the service, the regional configuration from where you access the service, etc.

Analysis cookies: These cookies allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the services provided. To do this, your browsing on our website is analysed in order to improve the range of products and services we offer.

Advertising cookies: These cookies allow us to manage, in the most efficient way possible, the advertising spaces that may be included on our website.

Behavioural advertising cookies: These cookies store information on user behaviour obtained through continuous observation. Thanks to them, we can find out about your internet browsing habits and show you advertising related to your browsing profile.

Purpose of each of the cookies used

Below we detail the cookies used on our website and their purpose.

Cookie

Google Analytics

The website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. For more information about Google Analytics click here.

NOTE: This list will be updated as quickly as possible as the website services offered on this website change. However, occasionally during this update it may be that the list will no longer include a cookie, although it will always refer to cookies with identical purposes to those recorded in this list.

How can you set or disable your cookies?

You can allow, block or delete cookies installed on your computer by configuring the settings of your Internet browser. If you do not allow the installation of cookies in your browser, you may not be able to access some of the services and your experience on our website may be less satisfactory. In the following links you have at your disposal all the information to configure or disable your cookies in each browser:

Google Chrome

Mozilla Firefox

Internet Explorer

Safari

Safari for iOS (iPhone and iPad)

Chrome for Android

Consent

At elpaeller.com we never store the personal data of our users, with the exception of the IP address as described above, unless you want to register, voluntarily in order to receive information about events and content of interest to you.

By browsing and continuing on our website you are indicating that you are consenting to the use of the aforementioned cookies, and under the conditions contained in this CooUsed policy to determine new sessions/visits. Identifies the time of access to the page