Privacy and cookie policy

1. Previous

In compliance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data (hereinafter LOPD) and Royal Decree 1720/2007, of December 21, which approves the Regulations for the development of the LOPD (hereinafter RDLOPD) PREPARADOS NATURALES EL PAELLER SL. (hereinafter EL PAELLER) wishes to inform the website user of the policy regarding the treatment and protection of personal data of those people who voluntarily communicate via email with EL PAELLER, fill in data collection forms , make an online purchase or use any other service present on the website that involves the communication of their personal data to EL PAELLER.

EL PAELLER informs the user of the website that this privacy policy contains all aspects related to the processing of personal data that EL PAELLER carries out as the person responsible for it through the website. If the user continues to use the services after reading this document, they will be expressing their express acceptance of this privacy and personal data processing policy. Otherwise, the user must leave the website.

Likewise, the user is informed that these conditions will be of subsidiary application of those others that on the same matter are established on a special basis and are communicated to the user without limitation through the registration forms, contracting conditions or conditions of the private services, leaving the present policies as complementary to the previous ones in that which is not contradictory.

The user is informed that any processing of personal data will fall under the scope of the current legislation in Spain on data protection established by the LOPD and its complementary and development regulations.

For such purposes, personal data shall be understood to mean any information concerning identified or identifiable natural persons -including email data and/or IP address in the event that they unequivocally identify the interested parties- and per user, any person identified or identifiable physical person who communicates their personal data to EL PAELLER by email, filling in data collection forms, making an online purchase, using any service present on the website that involves the communication of their personal data to EL PAELLER and/or any other form of data communication to the aforementioned entity.

2. Identification of the company name of the person responsible for the file.

EL PAELLER informs the user of the website of the existence of various personal data treatments and files for which PREPARADOS NATURALES EL PAELLER SL (EL PAELLER) is responsible, with registered office at Calle Francisco Mañez, 16 46380 Cheste - Valencia (Spain), where collect and store the personal data that the user communicates to EL PAELLER

3. Purposes for which the personal data is used

The user who accesses the EL PAELLER website is not obliged to provide personal information for the use of the site, therefore, any communication of data for such purposes will be because the user has voluntarily decided to browse or use the services personalized.

However, EL PAELLER also has -in particular and without limitation- personal data request forms for users to adhere to particular web services such as prior registration to make an online purchase as well as those forms provided during the online purchase made by a user necessary to carry out its management.

In this sense, in particular and without limitation, in the event that the user is interested in accessing particular services conditioned to prior registration, they must complete the personal data request forms or those other means for the user to adhere to the particular services that in each case are offered through the web. Without prejudice to what is contemplated in these conditions, in the aforementioned cases the data processing conditions in each case established and communicated to the user by EL PAELLER through the registration forms, online purchase conditions and/or conditions will be of preferential application. of private services, leaving the present policies as complementary and of subsidiary application of the previous ones in that which is not contradictory.

EL PAELLER generally does not request specially protected data from the user, meaning that in accordance with articles 7 and 8 of the LOPD data related to race or ethnic origin, religious beliefs, criminal records, physical or mental health or sexual orientation. In the event that the processing of any of the aforementioned personal data is required and necessary, EL PAELLER will request the express consent of the user to collect and use that information, informing previously, unequivocally and expressly of the purpose of collecting and processing said information. .

4. Information and consent

When the user does not maintain any legal relationship with EL PAELLER, he must take into account and is informed that sending an email to EL PAELLER -to the email addresses published in the "Contact" section- as well as the communication by the user to EL PAELLER of any other personal data through any means entails or implies the provision of their free, unequivocal, specific, informed and express consent for the processing of their personal data by EL PAELLER.

Said data processing may be carried out - without limitation and by way of example - for the following purposes: in the event that the user contacts EL PAELLER to make inquiries or request information, said data processing will be carried out with the purpose of attending and answering the communications received as well as sending the requested information to EL PAELLER; If the data is provided to make an online purchase, the data will be processed to manage said purchase, which includes authenticating the identity of the user, processing your order, charging the price and delivering the product, as well as any purposes derived directly or indirectly. of making an online purchase through the website, all without prejudice to the fact that this information will be specifically indicated in the Particular Contract Conditions and in the data request forms used for such purposes; When the user expressly accepts that they wish to receive the EL PAELLER Newsletter as well as commercial communications related to products marketed by the entity, their data will be processed to manage their delivery as well as the possible revocation of the user's consent, opposition to the treatment or discharge from service; finally, when the user uses the applications provided on the website, their data will be processed in order to allow them to participate in the games, animations and similar services provided through the aforementioned applications.

In accordance with the foregoing, if the user does not agree with the processing of their data by EL PAELLER, they must refrain from communicating or sending their personal data to EL PAELLER, browsing the website anonymously.

Personal information will only be used for limited purposes, such as those stated above and/or without limitation, those that are unequivocally informed prior to the collection and processing of the data of the interested party.

Within the framework of the provision of services and content offered through the website, EL PAELLER may at any time request personal data from the user of the website through forms or other means. In such cases, EL PAELLER will include an informative communication in the data collection form, indicating all the conditions for the treatment of personal data in accordance with article 5 of the LOPD, such as the mandatory or optional nature of the answer to the questions that are asked, the consequences of obtaining the data or the refusal to provide them, the purposes of the collection, the possible assignments that are carried out, and where appropriate, will request the consent for the processing of personal data that is carried out. Likewise, those services that have particular conditions will include the corresponding informative text of the conditions that particularly regulate the use of the service. These policies will always have a complementary and subsidiary nature of the informative texts indicated in those that do not contradict them.

5. Identification of the recipients with respect to whom EL PAELLER plans to carry out transfers or data communications

EL PAELLER only plans to carry out transfers or data communications that by reason of article 11.2.c. of the LOPD must carry out to meet its obligations with the Public Administrations in the cases that are required in accordance with the Legislation in force in each matter at all times and, where appropriate, to other bodies such as State Security Forces and Corps, Judges, Public Prosecutor, Courts, Court of Accounts or Ombudsman.

In the event that the user makes an online purchase through the website, EL PAELLER may transfer their data to third parties necessarily involved in the management of the purchase in order to correctly manage the entire purchase process, such as banks. involved in the collection of the price of the product, courier companies and any other third parties that necessarily, directly or indirectly, intervene in the management of the online purchase. For this, EL PAELLER will expressly inform the recipients of their data and the purpose of the communication in the user registration form itself as well as in the Particular Contract Conditions and legal texts that regulate it. If the user does not agree with the proposed data transfers, they must refrain from making any online purchase.

Likewise, EL PAELLER informs the user that any other transfer of data that must be made will be made known to them when the LOPD so provides, expressly informing them precisely and unequivocally of the recipients of the information, of the purpose for which they will be used. the data, and the nature of the data transferred, or in its case when the LOPD establishes it, previously the unequivocal, specific and informed consent of the user will be requested.

6. Other recipients of information

EL PAELLER warns the user that this entity is only responsible for and guarantees the confidentiality, security and treatment of the data in accordance with this policy, with respect to the personal data that it collects from the user through this website, not having any type of of responsibility regarding the processing and subsequent use of personal data that may be carried out by third-party service providers of the information society that could access such data by reason of the provision of their services or exercise of their activity.

By third-party service providers of the information society will be understood - without limitation - those natural or legal persons who provide the following services: (i) Transmission by a communication network of data provided by the recipients of the service. (ii) Access services to the aforementioned network. (iii) Data storage or hosting services. (iv) Provision of content or information.

Likewise, EL PAELLER is not responsible for the data processing carried out by third parties that establish hyperlinks with EL PAELLER or those responsible to whom EL PAELLER refers users of its website through hyperlinks.

7. Data quality

EL PAELLER warns the user that, except for the existence of a legally constituted representation, no user can use the identity of another person and communicate their personal data, so the user at all times must take into account that, if they use the email electronic, you can only include personal data corresponding to your own identity and that are adequate, pertinent, current, exact and true. For this purpose, the user will be solely responsible for any direct and/or indirect damage caused to third parties or to EL PAELLER due to the use of another person's personal data, or their own personal data when they are false, erroneous, not current. inappropriate or irrelevant. Likewise, the user who communicates the personal data of a third party, will respond to the latter for the information obligation established in article 5.4 of the LOPD for when the personal data has not been collected from the interested party, and/or for the consequences of not have informed him.

8. Data of minors or disabled

Likewise, if the user is under fourteen (14) years of age or incapacitated, EL PAELLER warns of the need to have the consent of their parents, guardians or legal representatives for the communication of their personal data to EL PAELLER, for which EL PAELLER Please refrain from using the email service and not register in any EL PAELLER service or application if you do not have the consent of parents, guardians or legal representatives, otherwise EL PAELLER will not be responsible for the actions of the minor or incapable. The information related to making an online purchase through by minors is accessible in the Particular Conditions of Contract.

9. Data update

The user is the only source of information on their personal data, so EL PAELLER requests that, in order to keep their data up-to-date and up-to-date at all times in accordance with the principles of the LOPD, notify any variation of the same according to the procedure established in the section related to the exercise of the rights of access, rectification, cancellation and opposition.

10. Exercise of the rights of access, rectification, cancellation and opposition of the data

EL PAELLER informs the user of the possibility of exercising their rights of access, rectification, cancellation and opposition by means of a written request addressed to EL PAELLER at the following address: Calle Francisco Mañez, 16 46380 Cheste - Valencia (Spain) or that which replaces it and is communicated in the General Registry of Data Protection. For this purpose, the interested party must send EL PAELLER the written communication indicating the request or right that he is exercising together with a copy of his ID or valid legal document that proves his identity.

11. Security measures adopted in relation to the processing of personal data

EL PAELLER informs the user that, in accordance with the provisions of the LOPD and the RDLOPD, it has adopted the necessary technical and organizational measures to guarantee the security of personal data and avoid unauthorized alteration, loss, treatment or access. authorized, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed, whether they come from human action or from the physical or natural environment, and that it will only record personal data in files that meet the conditions that are determined in the meritorious Regulation with respect to its integrity and security and those of the treatment centers, premises, equipment, systems and programs. Likewise, EL PAELLER guarantees the user compliance with the duty of professional secrecy regarding the user's personal data and the duty to keep them.

12. Recommendations to users

EL PAELLER recommends that users use the latest versions of computer programs to browse the Internet, given the incorporation of greater security measures.

Likewise, EL PAELLER recommends that users use the security mechanisms available to them (secure web servers, cryptography, digital signature, firewall, etc.) to protect the confidentiality and integrity of their data to the extent necessary, since there are risks of impersonation or violation of communication.

EL PAELLER reminds users that the Internet is not safe. However, different means exist and are developed that allow you to improve the protection of your data. So use whatever means you can to protect your data and communications, such as legally available encryption for confidential email and access codes to your own PC.

EL PAELLER warns users that whenever they provide personal information over the Internet through email, news groups, discussion forums, etc., keep in mind that such information may be collected and processed for purposes not desired by users, for what EL PAELLER recommends to users to find out about the confidentiality and privacy policies of the online sites they visit.

EL PAELLER warns users to keep in mind that, unless encryption mechanisms are used, email on the Internet is not secure. Email messages and discussion forums can be subject to forgery and impersonation, which must be taken into account whenever they are used. If the user does not want to publish their email address, they must configure their browser so that they do not leave their email address on the web servers they access.

Finally, EL PAELLER warns of the importance of reading, understanding and accepting the Particular Conditions of Contract prior to making an online purchase.

13. Policy update

Occasionally, EL PAELLER will update this privacy policy and treatment of personal data of the users of the website.

Any modification of this policy will be published and warned on the EL PAELLER website and in the policy itself, taking into account the user that the treatment of the data that he has communicated to EL PAELLER will be governed by the policies and conditions of the treatment of the data in force and published at the time you have provided your personal data to EL PAELLER without prejudice to the preferential application of the specific legal texts for this purpose, such as informative texts inserted in coupons and data collection forms, as well as in the conditions of private services.

In any case, it will be the responsibility of the user to periodically access the published privacy policies of EL PAELLER in order to know the latest version at all times.

EL PAELLER reminds the user that, if the user continues to use the website services after reading this document and communicates their personal data to EL PAELLER, they will be expressly accepting this privacy policy and processing of personal data. Otherwise, EL PAELLER, the user must refrain from using the services and contents of the website in such a way that they communicate their personal data to EL PAELLER, having to browse anonymously.

14. Contact information

EL PAELLER will gratefully receive any comments that the user can provide in relation to this privacy and personal data protection policy. For such purposes or to make any query in relation to it, the user may contact EL PAELLER both by electronic means and by post at the address shown below.

NATURAL PREPARATIONS EL PAELLER SL Calle Francisco Mañez, 16 46380 Cheste - Valencia (Spain)


At we use cookies in order to provide a better service and provide you with a better browsing experience. We want to inform you clearly and precisely about the cookies we use, detailing below what a cookie is, what it is for, what types of cookies we use, what their purpose is and how you can configure or disable them if you wish.

To ensure that the website is being well managed and facilitate better navigation within it, both and the web service provider(s) may be using "cookies" (brief text files stored in the browser of the user) or "web beacons" (electronic images that allow the website to count the number of visitors and users who have entered a particular website and access certain "cookies") to store and aggregate information. EL PAELLER may use these tools to track information in its systems and identify categories of web users by points such as IP addresses, domain, browser type and pages visited. This information is reported to the EL PAELLER Webmaster, who uses it to analyze the number of visitors and users of the different areas of the site and thereby ensure the usefulness of our site as a source of useful and effective information.

Both "cookies" and "web beacons" store personal information such as names or email addresses. Most browsers allow users to reject cookies. It is worth mentioning that in specific circumstances, access to certain parts of our site may be denied to those visitors and users whose browsers do not allow the use of "cookies".

What is a cookie and what is it for?

A Cookie is a small file that is stored on the user's computer, tablet, smartphone or any other device with information about browsing. The set of cookies of all our users helps us to improve the quality of our website, allowing us to control which pages are useful, which are not, and which are susceptible to improvement. Cookies are essential for the operation of the Internet, providing innumerable advantages in the provision of interactive services, facilitating navigation and usability of our website. In no case could cookies harm your equipment. On the contrary, the fact that they are active helps us to identify and resolve errors.

What types of cookies do we use?

According to the entity that manages it:

Own cookies: These are those that are sent to your computer from our own computers or domains and from which we provide the service you request.

Third-party cookies: These are those that are sent to your computer from a computer or domain that is not managed by us, but by another collaborating entity. For example, those used by social networks, or by external content such as Google Maps.

According to the period of time that they remain activated:

Session cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the web page, so none is recorded on the hard drive of your computer. The information obtained through these cookies is used to analyze traffic patterns on the web. In the long run, this allows us to provide a better experience to improve the content and make it easier to use.

Persistent cookies: they are stored on the hard drive and our website reads them each time you make a new visit. A permanent website has a specific expiration date. The cookie will stop working after that date. We use these cookies, generally, to facilitate purchase and registration services.

According to its purpose:

Technical cookies: They are those necessary for browsing and the proper functioning of our website. They allow, for example, to control traffic and data communication, access restricted access parts, carry out the purchase process of an order, use security elements, store content to be able to broadcast videos or share content through social networks.

Personalization cookies: These are those that allow you to access the service with predefined characteristics based on a series of criteria, such as the language, the type of browser through which the service is accessed, the regional configuration from where it is accessed. to the service, etc.

Analysis cookies: These are those that allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the services provided. To do this, your browsing on our website is analyzed in order to improve the range of products and services we offer.

Advertising cookies: These are those that allow the management, in the most efficient way possible, of the advertising spaces that could be included on our website.

Behavioral advertising cookies: These cookies store information on user behavior obtained through continuous observation. Thanks to them, we can learn about Internet browsing habits and show you advertising related to your browsing profile.

Purpose of each of the cookies used

Below we detail the cookies used on our website and their purpose.


Server from which it is sent


Own / Third Party

Excluded/Not Excluded (from the duty of information and consent)


Allows to remember the selected items until the user logs in. If the user does not log in, the data is deleted after a few minutes.




Used to distinguish users and sessions. Information on the number of visits made by the user. It also identifies when was the first and last time you visited the page.

From Third Parties



Used to determine new sessions/visits. Identifies the time of access to the page.

From Third Parties



The current Google Analytics javascript code does not require this cookie. This cookie is still written to ensure compatibility with websites where the old urchin.js tracking code is installed.

From Third Parties



Used to register the origin of the user and the keywords or keywords used by the user to access or find the address of the page. This cookie is used to calculate the traffic that comes from search engines or campaigns and navigation within the same website (internal links).

From Third Parties


Google Analytics

The Website makes use of Google Analytics, an analytics service of Google, Inc. (“Google”). Google Analytics uses cookies, text files located on your computer, with the aim of carrying out Web analytics about the way users use the Web. The information generated by the cookie about your use of the Web (including your IP address) will be transmitted to and stored by Google on Internet servers in the United States. Google will not associate your IP address with any other data held by Google. You can refuse the processing of data or information by rejecting the use of cookies by selecting the appropriate settings on your browser, however, you should know that if you do so you may not be able to use the full functionality of this website. For more information about Google Analytics click here .

NOTE: This list will be updated as quickly as possible as the website services offered on it change. However, occasionally during this update the list may no longer include a cookie, although it will always refer to cookies with identical purposes to those registered in this list.

How can you configure or disable your cookies?

You can allow, block or eliminate the cookies installed on your computer by configuring the options of your Internet browser. If you do not allow the installation of cookies in your browser, you may not be able to access some of the services and your experience on our website may be less satisfactory. In the following links you have at your disposal all the information to configure or disable your cookies in each browser:

Google Chrome

Mozilla Firefox

internet explorer


Safari for iOS (iPhone and iPad)

Chrome for Android


At we never store the personal data of our users, except for the IP address as described above, unless you want to register voluntarily in order to receive information about events and content of interest to you.

By browsing and continuing on our website, you indicate that you are consenting to the use of the aforementioned cookies, and in the conditions contained in this Cookies Policy.